Restoring purchases

Your subscription is linked to your Arwy account. If you move to a new phone or reinstall the app and sign in with the same account, it usually appears on its own. If it doesn't, restore it:

1. Make sure the Google account you used to subscribe is signed in to the Play Store on your phone.
2. Sign in to Arwy with the Arwy account you subscribed with.
3. Open Settings › My Subscription.
4. Tap Restore purchases and wait a few seconds.

Good to know

• Restoring doesn't charge you; it just finds your existing subscription and links it to your account.
• Coin packs are single-use, so they aren't restored; they're already in your account balance.
• If you subscribed with a different Google account, it can't be found unless that account is signed in to the Play Store.
• An expired subscription, or a cancelled one whose period has ended, won't come back.
• Challenge and invite rewards are tied to your account and appear on any device you sign in on, with no need to restore.

Still not working? See Paid, but my plan isn't active.