Signing in and resetting your password

Signing in

1. On the welcome screen, tap Sign in.
2. In the first field, enter your email, your username or the phone number saved on your account.
3. Enter your password and tap Sign in.

If you signed up with Google, you don't need a password: use Sign in with Google.

Forgot your password?

The reset code is sent to your email. A few questions come first to confirm the account is yours.

1. On the sign-in screen, tap Forgot password.
2. Enter your first and last name, then your username.
3. Enter the phone number on your account. If you don't have one, use I don’t have a phone / skip.
4. Enter your email and tap Send code. If your details match, a 6-digit code is sent.
5. Enter the code and tap Verify code. The code is valid for 10 minutes.
6. Type your new password twice and tap Update password.

Common problems

• No code: Check your Spam and Promotions folders. You need to wait about a minute before requesting a new one.
• Details don't match: Make sure your name, username and email are written exactly as on your account.
• Too many attempts: If you enter the wrong code several times, request a new one.
• Still locked out? Email info@arwy.life from the address on your account.