ARWYHelp Center

App lock (PIN)

Lock the app with a 4-digit PIN and hide message text in notifications.

If you share your phone with others, you can lock ARWY with a 4-digit PIN. The PIN is separate from your account password and only works on that phone.

Turning the lock on

  1. Open Settings › Security.
  2. Under APP LOCK, turn on App lock (PIN).
  3. Enter a 4-digit PIN, then enter it again.

From now on, the PIN is asked whenever you open the app.

Options

  • Ask when returning from background: choose when the PIN is asked after you switch to another app and come back: Immediately, After 1 minute or After 5 minutes.
  • Hide content in notifications: while the lock is on, notifications don't show message text, only something general like "New message". Tapping the notification still takes you to the right place.
  • Change PIN: to set a new PIN.

Forgot your PIN?

  1. On the lock screen, tap I forgot my PIN.
  2. Tap Sign in again. Your PIN is deleted and you're signed out.
  3. Sign back in to your account. No PIN is asked; you can set a new one in Settings › Security if you like.

Good to know

  • After 5 wrong PINs, you need to wait 30 seconds.
  • Logging out deletes your PIN.
  • App lock is only in the Android app, not on the web.
  • To protect your account password, see Changing your password.

Last updated: 2026-11-03